FAQs

Q: HOW WILL MY CHILD BE GROUPED?

A: Children are grouped with others of a similar age where the maximum age difference of children in a group will generally not be more than two years. We group the children by taking the youngest 24 on roll to form the first group and then continue this process for all of the children booked in for that particular week, based on our maximum group sizes for each age band.

4 ½ TO 6 YEAR OLDS

With a maximum of 24 children in the group, this age group are looked after by an Early Years Coordinator who has relevant childcare experience/qualifications, along with two assistants. (The staff ratio for these children is 1:8.)

7-10 YEAR OLDS

Groups are normally up to 24 with two members of staff, on some busy camps they can go over 24, but always with a third member of staff. (The staff ratio for these children is 1:12.)

11-13 YEAR OLDS

Groups are normally up to 28 with two members of staff. (The staff ratio for these children is 1:14.)

13 -14 YEAR OLDS

BX+ These children will join the 11-13 year olds for activities but will also spend time with younger groups when shadowing staff.

EACH WEEK, THE AGE PROFILE OF THE CAMP CHANGES...

...so if you are booking for more than one week you may find that your child will be placed in different groups on the different weeks. Please don't be alarmed by this as your child will always be in the right age band and therefore with children of a similar age. Please be advised there are no group movements after Monday morning of that week as this can be unsettling for the children.

Q: MY CHILD WOULD LIKE TO BE GROUPED WITH A PARTICULAR FRIEND?

A: As long as both children reciprocate the request and are a similar age (maximum difference 2 years) we can usually accommodate this. We can only offer one grouping request per child and we must be notified at least one month before the date of attendance in order to be guaranteed.

Of course, we'll always try and accommodate any group requests, but it may not be possible if that request is late and the group is full, as our staff ratios mean we can't just squeeze in an extra child. Grouping requests made within one month of the date of attendance cannot be guaranteed as we will have allocated children to groups at this stage and there may not be room to move them around. If you are booking within one month of the date of attendance we will however be able to confirm at the time of booking whether or not we will be able to accommodate the request.

We will not group children together if there is a grouping chain. If one child wants to be with another, who wants to be with another and so on, then grouping becomes impossible. That's why we only guarantee one advance and reciprocated grouping request per child.

Q: WHAT IF MY CHILD ATTENDS CAMP WITHOUT THEIR FRIENDS?

A: Don't worry at all, most children do - they're either on their own or with a sibling in another group. Our staff always encourage children to get involved with small activities right from the moment they arrive, which helps them make friends in their group and builds confidence right from the start.