Booking with Barracudas multi-activity day camps couldn't be simpler! You can either book online by registering/logging in or click to find your venue to start the process, or give our customer service team a call on 01480 467 567.
We have a number of different payment options. You can either pay via credit/debit card, Childcare Vouchers or Tax-Free Childcare online or over the phone. If you book early you can pay a deposit and the remainder at a later stage. You can also spread the cost of your booking over several months with our interest free Easy Payment Plan (EPP). NB: We don't accept American Express., Paypal or cheque.
Yes. The prices and dates for our activity camps are released in November and from this point up until the balance due date you can secure your booking with a deposit. After the balance due dates bookings will need to be paid in full at the time of booking.
Yes! You can spread the cost of your booking over several months with our interest free Easy Payment Plan (EPP). You just need to secure your booking with a deposit then you can spread the cost with equal monthly payments up to the balance due date. You can select this option when booking online, or with our team over the phone.
We'll debit your card on the first working day of each month, with the final payment on the following dates:
Feb: 1st February 2024
Easter: 1st March 2024
May: 1st May 2024
Summer: 1st July 2024
October: 1st October 2024
Our balance due dates for the following 2024 seasons are:
Easter: Monday 4th March 2024
Summer: Monday 1st July 2024
Half term camps:
February half term: Monday 29th January 2024
May half term: Monday 13th May 2024
October half term: Monday 14th October 2024
Yes. You can use childcare vouchers as full or part payment. You can either book online and select this option or notify us over the phone. Either way your booking will save on our system for 10 days until we receive your childcare vouchers. After this date, if we haven't received payment for your booking it will be automatically removed.
However, if you are booking within 14 days of the booking start date you will be required to pay by a credit/debit card at the time of booking and then be reimbursed once we receive your childcare vouchers. For reimbursement for February, Easter, May and summer camps, Childcare Vouchers/Tax-Free childcare must be received by the end of September 2024 and for October camps by end of October 2024.
For full details please see our Childcare voucher page.
Yes, you can pay in part or in full with Tax Free childcare. You can select the option to pay by Tax-Free childcare online where you must enter your long reference number (usually 4 initials followed by 5 digits and ending in TFC e.g. BBAR12345TFC). Alternatively, let us know when you book by phone. Please note you will need to have your reference to hand when making a booking.
Like Childcare Voucher payments, the booking will save on our system for 10 days. If we haven't received the minimum payment for your booking by this time, the booking will be automatically removed.
If you are booking within 14 days of the booking start date you will need to make the full payment by credit/debit card at the time of booking which we will reimburse you once we receive the Tax Free Childcare payment. For reimbursement for February, Easter, May and summer camps, Childcare Vouchers/Tax Free childcare must be received by the end of September 2024 and for October camps by end of October 2024.
Please see our Childcare voucher page for more details on Tax-Free Childcare. We also have a handy guide for how to pay with Tax-Free childcare.
We know plans can change and that’s why we offer you a choice of flexibility with your booking. You can book one of two products; a Flex or Non-Flex option. Please choose the right level of flexibility for you.
If you book our Flex option (just £4 per day) you can change your dates or cancel right up until the last working day before your child’s first day at camp for that week. Plus, if your child is ill and can’t attend, we’ll make up the days or refund you, your choice. In order to process a refund, please complete a refund request form with a few further details and email -
Please note, with our non-Flex option, you can still change dates (within the same season) up to 14 days before your child is due to attend, but the booking cannot be cancelled and is non-refundable. If there is a difference in price from the original day booked and the current rate for the new day/s at the time of moving the booking, you will be required to pay the additional amount.
See full details of our Flex and Non-Flex options here and read our Terms & Conditions for a full understanding.
Please note, our Flex premium is non refundable when cancelling your booking.
With our Non-Flex option, you can still make changes to the dates on your booking (within the same season) up to 14 days before your child is due to attend (subject to availability). This type of booking cannot be cancelled and is non-refundable. If there is a difference in price from the original day booked and the current rate for the new day/s at the time of moving the booking, you will be required to pay the additional amount. See full Terms and Conditions.
Please note, our Flex premium is non refundable when cancelling your booking.
We understand that your childcare plans can change and that’s why we offer our Flex and Non-Flex booking options. If you want complete flexibility to change your booking later, our Flex option would be best suited to you. This allows you to amend your booking up to the last working day before your child’s first day at camp in the week plus, allows for amendments or a refund due to illness.
With our Non-Flex option, you can still change dates (within the same season) up to 14 days before your child is due to attend (subject to availability), but the booking cannot be cancelled and is non-refundable.
Please see Terms & Conditions for full details.
Please note, our Flex premium is non refundable when cancelling your booking.
After you've made your booking you'll receive an email confirmation with all your booking details attached. Please make sure you check your invoice and let us know right away if anything is incorrect. Responsibility for all booking details lies with the person who made the booking.
Before your child comes to camp there are a few pre-arrival forms to complete. We can't accept any child on camp without an Essential Information form. This must be completed by 12pm Friday the week before they’re due to attend. To complete this you need to login to your Barracudas account and access the form under the 'Bookings' tab.
You can also access this from our parent app, available on Android and iOS. Just search ‘Barracudas Activity Day Camp’ and log in with your online account details.
Other forms you may need to fill out include:
- 'All About Me' form (for 4 ½ - 5 year olds only)
- BX+ Questionnaire (if your child is booked onto our BX+ course)
- Epilepsy form
- Anaphylaxis form (If your child is attending with an Epi pen)
Download our parent App! 📲
