With the majority of our 42 summer camps opening their doors next week, we talk to one parent about their experience at Barracudas.
From booking their children’s camp to the first day at Barracudas right through to the last collection, Mrs Frost tells us what it’s like to be a parent at our activity day camps.
Q: How do you find the booking experience? A: I usually book online after I’ve been prompted by a Facebook post or a text or email. Communication is pretty good. I had to make sure I’d updated my preferences to make sure I wasn’t missing out on information about early booking rates and special offers ending!
In the run up to camp
Q: What’s key for you to get ready for camp? How do you think we do in helping you get prepared? A: Pre-camp comms are great and reminders do help, especially the EI form reminder. Theme days reminders are also very helpful and make sure I’m on the ball for the Friday dress up days.
Q: How do you prepare the night before? A: To make things go smoother in the morning, I put together the packed lunch, swimming kit, spare clothes, water bottle, hat & sun cream – all in a ruck sack the night before. I hate to rush about in the morning, and they’d always be something I’d forget!
Q: How easy is it to get to camp? Do you see any signposts on the way/outside the school? A: Yes, we’ve been going to Barracuadas for years, so we know where we’re going anyway, but we always see the signs on the road too.
Q: How easy is it to find your way from the carpark to registration? A: Really easy. Registration is well signposted and it’s great when staff are there to point you in the right direction.
Q: What’s registration like for you? A: The registration area’s always welcoming. The staff are always welcoming – and I love that they remember my child. That does make a difference and it’s good to see some of the same staff from previous camps, which gives you confidence to know they are happy in their work. It can take a bit longer on the first day as we handover the updated EI forms but the staff make this easy and quick as they know you’ve got to get to work. This takes about 10 mins max.
Q: How do you and your child feel when you leave in the morning? A: My child is always excited and feels very grown up leaving me! He likes the staff members as they are not ‘teachers’ but leaders who he looks up to. Personally, I don’t look back! I just know he’s in safe hands and he looks forward to each day because of the varied and challenging activities.
Q: What’s it like during the day when they’re at camp? A: I feel happy in the knowledge he’ll have a fab day and is safe. My son loves meeting up with friends he’s made from other schools and loves swimming and all outdoor activities. I get the daily timetable in the afternoon and it’s nice to know what they’ve been up to and also serves as a reminder it’s not long until pick up!
Q: What’s it like at the end of a busy day, can you let us know about your experience at pick up time? A: I usually pick up around 4.30pm. The staff are still smiling and friendly when I hand in the fob and give them the daily password. It usually takes about 5-10 minutes and they’re really efficient. My son is brought out to me and always seems to have had a good day! He’s never once come out from camp unhappy or not raring to go back.
End of camp
Q: What was the overall experience like for you as a parent and your child? A: Hugely positive, to the point, I’m not sure what we’d do without having a camp on our doorstep! It means we can both work safe in the knowledge our son’s having fun and learning skills at the same time. The camp is very organised and professional and it’s always a positive experience for us – every time. Our son seems to thrive in the camp environment and loves mixing with new people and trying new activities. He loves camp and complains if I don’t book him in! I think that says it all.